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Independent · Ruidoso, New Mexico

From fire to flood, we have lived it, we insure it.

A mountain agency for the Sacramento Mountains. We insure the homes, ranches, and businesses the national carriers stopped answering for — and we explain every policy in plain English.

3
States Licensed
9
Coverage Lines
2013
In Ruidoso Since

Sierra Blanca from Alto, NM · Photo: Jonathan Cutrer (CC BY 2.0)

We Are Not a Call Center

You get a person who lives here, knows your road, and picks up the phone. No 1-800 number, no phone tree, no "please hold."

We Shop Dozens of Carriers

Independent means we compare the standard market, the surplus-lines carriers that still write a mountain home, and the FAIR Plan — and tell you plainly which one you are in.

Before, During, and After a Claim

We were evacuated with everyone else. Our office flooded. We filed six hundred claims in sixty days. We know what a policy is worth when it matters.

Why Work With a Mountain Agency

What Makes Summit Crest Insurance Different

We have lived it. We were evacuated with everyone else. Our own office flooded. We filed six hundred claims in sixty days while our community was on the news watching houses wash down the creek. Three federal disaster declarations in two years taught us what a policy is worth before the loss and what it is worth after — and that is the difference between an agency that sells you coverage and one that stands in it with you.

Non-renewal letters, burn-scar floods, a carrier that will not bind while there is smoke on the ridge — we have been through every one of them with the people we insure. When the next one comes, you will not be explaining Ruidoso to someone in another state.

Ashley Dalton

Ashley Dalton

Owner & Agent · Ruidoso since 2013

A wildland firefighter working a hose line on a burning hillside during the South Fork Fire

South Fork Fire · June 18, 2024

17,569 acres. 744 residences destroyed. Only 44.0% of the affected residences were insured. We were here for all of it.

Photo: public domain, via Wikimedia Commons

Real Situations, Real Outcomes

How We've Helped Our Clients

Home & Property

She genuinely cares

The situation:A Ruidoso homeowner shopping for coverage that would actually fit the family budget. (July 2026)

The result:Ashley "found us coverage that fit our budget perfectly."

Home & Ranch

Someone who understood the real risks

The situation:A family in Alto insuring a home and a small ranch after the wildfires, tired of carriers that did not understand the exposure. (June 2026)

The result:They found an agent who knew the mountain. "We sleep a lot better now."

Auto Insurance

Better rate, no pressure

The situation:A Roswell driver who wanted a second opinion on an auto policy that kept going up. (May 2026)

The result:Ashley "got me a better rate than I had before" — with no pressure to buy.

Life Insurance

Compassionate through a loss

The situation:A recently widowed client in El Paso navigating a life insurance claim. (April 2026)

The result:She was "supported every step of the way."

Bundle

Everything in one place

The situation:A Cloudcroft family bundling home, auto, and umbrella coverage with one agency. (March 2026)

The result:One agent, one call for everything — it "makes life so much easier."

Policy Review

Found gaps I didn't know I had

The situation:A Tucson client who asked for a policy review before renewing. (February 2026)

The result:The review turned up coverage gaps the client did not know existed. "Professional, thorough, and genuinely helpful."

Proudly Serving the Sacramento Mountains and Beyond

Lincoln County, NM: Ruidoso, Ruidoso Downs, Alto, Capitan, Nogal, Carrizozo • Otero County, NM: Cloudcroft, Alamogordo, Tularosa • Chaves County, NM: Roswell • Licensed statewide in New Mexico, Texas, and Arizona

Ready for Coverage Built for the Mountains?

Tell us what you are protecting. We will shop the market, read the fine print, and walk you through your options — before fire season, not during it.